Privacy Policy

Last Updated: 07/04/2025

RE:UP ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website hosted on Wix and make purchases from our online store. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you use our Site, we may collect the following types of personal data:

Personal Identifiable Information (PII): Name, email address, phone number, shipping and billing addresses.

Payment Information: While we do not store payment details, transactions are securely processed through third-party payment providers (e.g., PayPal, Stripe, Wix Payments).

Account Information: If you create an account, we collect your login details and preferences.

Order Information: Products purchased, order history, and customer support inquiries.

Automatically Collected Data: IP address, browser type, device information, and site usage analytics (collected via cookies and similar technologies).

2. How We Use Your Information

We use your personal data for the following purposes:

To process and fulfill orders, including shipping and customer service.

To communicate with you about your orders, promotions, or updates.

To improve and personalize your shopping experience.

To comply with legal and regulatory obligations.

To prevent fraud and ensure site security.

3. Sharing Your Information

We do not sell your personal information. However, we may share data with:

Service Providers: Wix (for website hosting), payment processors, couriers, and customer support tools.

Legal Authorities: If required to comply with legal obligations or protect our rights.

4. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you.

Request correction or deletion of your personal information.

Object to or restrict certain data processing activities.

Withdraw consent where applicable.

Request data portability.

To exercise your rights, please contact us at info@reuseupcycle.co.uk

5. Cookies & Tracking Technologies

Our Site uses cookies to enhance user experience and track analytics. You can manage cookie settings via your browser.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

7. Security Measures

We implement security measures to protect your personal information, but no online transmission is 100% secure.

8. Contact Information

For any privacy-related inquiries, please contact us at:RE:UP Email: info@reuseupcycle.co.uk Address: 206 Dereham Road, Norwich, Norfolk, NR23AN
We reserve the right to update this Privacy Policy. Any changes will be posted on this page.